Policies At Our Wildwood NJ Resort
ADVANCED PURCHASE or DISCOUNT DEPOSIT POLICY
Save up to 15% when you book & pay at least 31 days in advance of your stay. A deposit of 100% of stay plus taxes and fees (USD) is due upon reservation for advanced purchase rate and/or discount rates. Advanced cancellation policy applies. Must be age 21 or older to rent a guest room. Misrepresentation of age may result in full forfeiture of stay upon check-in.
ADVANCED PURCHASE or DISCOUNT CANCELLATION POLICY
(As of 11/1/23) All deposits are refundable 31 or more days prior to set arrival date, less a $100 service fee per room. *Cancellations made within 30 days of the arrival date will forfeit the entire deposit (full amount of the stay). We’re sorry, no refunds or credits for early check-outs, inclement weather, or unused nights.
STANDARD RATE DEPOSIT POLICY
A deposit of 100% of stay plus taxes and fees (USD) is due upon reservation. Standard cancellation policy applies. Must be age 21 or older to rent a guest room. Misrepresentation of age may result in full forfeiture of stay upon check-in. Must be age 21 or older to rent a guest room. Misrepresentation of age may result in full forfeiture of stay upon check-in.
STANDARD RATE CANCELLATION POLICY
(As of 11/1/23) All deposits are refundable 31 or more days prior to set arrival date, less a $100 service fee per room. Cancellations 30 to 15 days prior to set arrival date will forfeit 50% of the full deposit. *Cancellations within 14 days prior to arrival will forfeit the entire deposit (full amount of the stay). We’re sorry, no refunds or credits for early check-outs, inclement weather, or unused nights.
SMOKING POLICY
ICONA Diamond Beach Smoking Policy
No Smoking in Rooms, Public Interior of Hotel, or on balconies – Under the New Jersey Smoke-Free Air Act, any person found smoking in Hotel ICONA will be subject to a minimum fine of $250.00.
No Smoking in Restaurant, Bar, Beach Bar or Exterior Dining Areas – Guests who wish to smoke must use the designated area along Memphis Ave.
No Smoking Permitted in Pool Area – Guests who wish to smoke must use the designated area located east of the pool fence.
RESORT FEES
A resort fee of 12% of the room rate, + state tax, will be assessed per stay. Some services that the resort fees allow for are:
- Wifi available throughout our Wildwood Crest, NJ, hotel
- One on-site parking space for each guest room, additional parking available off-site for more than 1 vehicle and/or oversize vehicles
- Valet parking – high season
- ICONA Shuttle Service to the Wildwood Boardwalk – seasonally, please inquire about days and hours of availability
- Arrival and departure luggage assistance on request
- ICONA Keurig coffee & cozy ICONA robes for use in each guest room
- Team of Beach Attendants to provide beach chairs & beach umbrella at no additional charge – seasonally
- Daily Sand Raking & Grooming Maintenance of the Private Beach, beach foot and body showers, beach bathrooms & beach trash removal
- Professional Beach Lifeguard Protection – seasonally
- Beach amenities and services including: Beach Bar and Grill with Entertainment, nightly community fire pit, courtesy roundtrip beach transportation assistance – seasonally
- Outdoor Heated Pool with pool attendant monitoring, pool maintenance and towel service – seasonally late May – early October weather permitting
- An on-site fitness room 24-hours per day
- Electric Car Charging Station at no extra charge – please obtain the complimentary guest fob from the front desk to avoid charging fees
3% MUNICIPAL OCCUPANCY TAX
Effective 2/1/23, the Township of Lower has imposed a 3% Occupany Tax on all room rentals. All reservations check-in 2/1/23 or after will be subject to the 3% tax. Reservations booked prior to February 1, 2023, that will be check-in after 2/1/23, will pay the new 3% tax upon check-in.
PET POLICY
At ICONA Resorts we love pets; however, for the health, safety and comfort of all guests, our resorts are unable to accommodate pets.
PARKING
Our Wildwood, NJ, resort offers on-site self-parking included in the resort fee, maximum of 1 vehicle per room per night. Additional street parking is available on the blocks north and west of the hotel. Valet parking is available to hotel guests, included in the resort fee, during the high-season.
* All policies are subject to change.