Terms & Conditions

Policies At Our Cape May Hotel

ADVANCED PURCHASE or DISCOUNT DEPOSIT POLICY

Save up to 15% when you book & pay at least 31 days in advance of your stay. A deposit of 100% of stay plus taxes and fees (USD) is due upon reservation for advanced purchase rate and/or discount rates. Advanced cancellation policy applies. Must be age 21 or older to rent a guest room. Misrepresentation of age may result in full forfeiture of stay upon check-in.

ADVANCED PURCHASE or DISCOUNT CANCELLATION POLICY

(As of 11/1/23) All deposits are refundable 31 or more days prior to set arrival date, less a $100 service fee per room. *Cancellations made within 30 days of the arrival date will forfeit the entire deposit (full amount of the stay). We’re sorry, no refunds or credits for early check-outs, inclement weather, or unused nights.


STANDARD RATE DEPOSIT POLICY

A deposit of 100% of stay plus taxes and fees (USD) is due upon reservation. Standard cancellation policy applies. Must be age 21 or older to rent a guest room. Misrepresentation of age may result in full forfeiture of stay upon check-in.  Must be age 21 or older to rent a guest room. Misrepresentation of age may result in full forfeiture of stay upon check-in.

STANDARD RATE CANCELLATION POLICY

(As of 11/1/23) All deposits are refundable 31 or more days prior to set arrival date, less a $100 service fee per room. Cancellations 30 to 15 days prior to set arrival date will forfeit 50% of the full deposit. *Cancellations within 14 days prior to arrival will forfeit the entire deposit (full amount of the stay). We’re sorry, no refunds or credits for early check-outs, inclement weather, or unused nights.

SMOKING POLICY


ICONA Smoking Policy

  1. No Smoking in Rooms, Public Interior of Hotel, or on balconies – Under the New Jersey Smoke-Free Air Act, any person found smoking in Hotel ICONA will be subject to a minimum fine of $250.00.

  2. No Smoking permitted in pool area

RESORT FEES

A resort fee of 12% of the room rate, + state tax, will be assessed per stay. Some services that the resort fees allow for are:

Year-Round

  • Wifi available throughout the hotel
  • Fresh brewed coffe every morning in the lobby
  • ICONA Keurig Coffee in each guest room
  • Cozy ICONA Robes for use in each guest room
  • Local and long distance phone calls at no additional cost
  • Use of ICONA Diamond Beach Fitness Room (*Sorry, currently closed through Spring 2021 for construction)

Seasonally

  • Pool monitoring and towel service, through October
  • Roundtrip shuttle service to ICONA Diamond Beach and downtown Cape May, daily through September – ask about Cozy Season schedule 609.898.8100
  • Beach Tags
  • Beach attendants to set up beach chairs, through September
  • Daily Membership to the ICONA Diamond Beach Private Beach Club, through September
  • Valet Services, MDW through September
    • *Parking is available on a first-come, first-serve basis with 33 on-property spaces for our 56 guest rooms. Valet will help additional cars locate street parking.

PET POLICY


At ICONA Resorts we love pets; however, for the health, safety and comfort of all guests, our resorts are unable to accommodate pets.


PARKING


Our Cape May hotel offers first-come, first-serve on-site self-parking with 33 on-site spaces available, maximum of one vehicle per room per night. Additional street parking is available. During the high-season, valet is included with your stay and our team is happy to help guests locate street parking. During the cozy season, ample free street parking is available.
* All policies are subject to change.